We will not normally consider any complaint submitted after this deadline. In fact, only schools, childcare providers, (or certain other institutions) inspected by Ofsted can make a protest online. You’ve accepted all cookies. If you are a third party, you should raise any queries directly with the provider. 11. No. Ofsted: coronavirus (COVID-19) rolling update Complaints. Apart from these exceptions, the complaints process is regarded as private and Ofsted will maintain the privacy of anyone who makes or is referred to in a complaint as far as possible. (You can complain anonymously but this may restrict what Ofsted can do for you.) Can I complain to Ofsted about an individual pupil issue? This gives us an opportunity to clarify any misunderstanding or to resolve matters of concern quickly and informally. We will withhold publication of an inspection report while we consider your complaint, if you have submitted it within this deadline. If it has not been possible to reach a firm decision on an issue, we will explain the reasons for this. We will base our handling of your complaint on what is submitted in the form. You didn't know your husband was reporting it to Ofsted, so if it does cause trouble at work you can say that you were not aware until your husband told you about it by which time he had already reported it. If complaining to Ofsted is not appropriate – for example, because the matter is serious and urgent – you may need to consider judicial review. Firstly if your Ofsted was done in the last couple of years, you need to be aware that is politically motivated and that the goalposts have moved considerably. If you have already raised a complaint about Ofsted and you are unhappy with how it has been handled, you can request an internal review. Most issues can be resolved in this way. Don’t worry we won’t send you spam or share your email address with anyone. The response will link together similar issues for conciseness and clarity, and will provide a conclusion on whether each main aspect of your complaint has been upheld. Comments and questions. You can make the complaint using the online form on Ofsted’s website. If an academy you can complain to the local RSC or the ESFA. You should submit any formal complaint within 5 working days of us issuing the final report (we define a ‘working day’ to be any weekday other than a public holiday, not the days that an inspected provider might operate). Complain about a school - complaints process, when to complain to the Department for Education, the Education Funding Agency or Ofsted. You can pass information to Ofsted anonymously or ask for your details not to be disclosed to the preschool owners/manager - ring 08456 404040 or email from the Ofsted website. This process is set out in our guidance for each different type of inspection. able to prove your case. This will confirm when we aim to respond to your complaint and who to contact if you have any queries. You must do this within 3 months of the date of the internal review response letter. We also have powers to consider some complaints made in writing about Following that, Ofsted will decide whether the school needs inspecting. They take confidentiality seriously. Call an immediate inspection at short notice in response to a very serious complaint, Order the school to call a meeting of parents to be chaired by an inspector, Require a school, early years setting, or local authority to provide information. Parents can ask to speak to inspectors during the inspection. If you believe that we are not following the law when processing your personal data, you can complain to the Information Commissioner’s Office (ICO). You may wish to contact us informally without revealing the identity of the children’s social care service to see if we are the best option for you to whistleblow to. If an LA school you can write to the education team at the LEA. The response will also include an explanation of any steps that we will take as a result of your complaint.